Customer Portal FAQs

Clipper Magazine’s Customer Portal provides a convenient way to manage and pay your invoices online. Below are some frequently asked questions that will help you better understand this service.

The Customer Portal allows you to manage all aspects of your invoices and statements online. You can view, print, sort and download and pay.

You can access the Customer Portal 24/7, anytime, anywhere; and can conveniently access invoices and statement history in PDF format and view, sort and print them. Download invoicing information into Excel or select accounting software including QuickBooks. Quickly and easily pay online with a bank account or credit card, and save even more time by scheduling future payments. You can even help save a tree by turning off the delivery of paper invoices.

It’s easy! Go to ClipperMagazine.com and select “Client Login.” Then click “Sign Up Now.” Follow the prompts as indicated, select “I Agree to the Subscriber Agreement” and click “Sign Up.” (View detailed instructions)

This service is provided as a convenience to our customers at no additional charge. And because you won’t need to spend time opening, sorting, filing and shredding paper documents, it will likely save you time and money.

Yes. All invoices and statements will be available.

Once you log into your account, you will automatically be presented with your Open invoices listed in rows. Simply click the PDF icon of the invoice you wish to view to open it. (View detailed instructions)

Although they differ in appearance, your paper invoices have a fresh, new look and contain the same information as your online invoices.

You will receive an email notification that a new invoice is available.

By default, your paper invoices still will be delivered via mail. However, you can easily change this through the Settings tab within the Customer Portal.

Yes! After you set up a payment method, just click the blue “Pay Bills” button from the Open tab. Or, you can make a one-time payment.

After logging into your account, select the “settings” button, then choose “Payment Settings” from the left-hand navigation. Select the “Add Bank Account” or “Add Credit Card.” Complete the required fields, then select “Save.” You can edit the information at any time by selected in the “edit” or “Delete” links on the right-hand side of your payment information. (View detailed instructions)

After logging in to the Customer Portal, click the “Pay” button under “Make a One-Time Payment.” Complete the information as prompted, then click “Authorize.” You will then see a payment confirmation screen, which you can print. (View detailed instructions)

If you don’t wish to pay online, you can continue to pay with a check, which you can either give to your Account Representative, mail to the address below or send via overnight courier at the address below:

Mail to:
Clipper Magazine, LLC
P.O. Box 829729
Philadelphia, PA 19182-9729
Overnight Courier Deliveries:
PNC Bank C/O Clipper Magazine, LLC
Lockbox # 829729
312 W Route 38
Moorestown, NJ 08057

We use the industry standard PDF format for storing and displaying invoicing documents, which makes it very easy to print or save your invoices to your computer. To print, check the box on the far left of the row of the invoice you wish to print, then click “Print,” or just right-click on the open PDF document and select “Print.” (View detailed instructions)

Yes! You can sort by Group, Account, Bill Date, Due Date, Invoice #, PO Number, Invoice Balance, Open Balance, Paid Online or Downloaded. You can also view them by a date range, or specific month or time period. (View detailed instructions)

Yes. If your accounting software is compatible with one of our available formats, you can import this data directly into your accounting system. Within the Customer Portal, Check the box in the far left of the row of the invoice you wish to print, then select “Download.” From the menu that appears, you will be able to select among a variety of different accounting packages including QuickBooks, Viewpoint, Forefront (from Dexter + Chaney), Peachtree, Timberline and a CSV file that is Microsoft Excel compatible, then click “Download.” You can also copy to your computer or elsewhere by right-clicking on the PDF icon and selecting “Save Image As.” (View detailed instructions)

Yes, just click the box next to each item and click the Print or the Download button. It will group all the invoices together to allow for easy printing and downloading.

We protect your information with the highest level of encryption available. You can be assured your information is safe. The website is PCI Level 1 Compliant and SSAE 16 Certified. They are the most stringent certifications to ensure your data is secure.

Yes. From the Settings tab, click “Account Management” on the left navigation panel that allows you to Add New Accounts and link them. If you do not see this option, you will need to speak to the Secure Payment Center (866-509-0021) to link and assign the accounts to you. Add New Accounts by completing the information as prompted, assigning a Group and clicking “Save.” (View detailed instructions)

You can set custom date range filters by clicking on the drop-down arrow next to the date column that you want to use to filter. Select from a predefined list of days or define your own custom range to filter your invoices. (View detailed instructions)

All new, unpaid invoices will be listed in the Open tab. Once you have made a payment in full against an invoice, you can move them to the Closed tab so that they will no longer show up in the Open tab. There’s also an option in the Settings tab that can automatically mark invoices as closed once they are paid in full so you don’t have to manually close them.

You can sort the items displayed by clicking on the column title.

By clicking on the drop-down arrow next to the column you want to search from, you can enter your search criteria to filter your view.

Simply click on Settings and then Payment Settings. Your Payment Accounts will be displayed. Click on the Edit option and enter the updated information. Click Save once completed. (View detailed instructions)

To reset your password, go to ClipperMagazine.com and select “Customer Portal” > “Forgot Your Password?” and enter your Login Name and Email Address. Or, select “Customer Portal” > “Client Login.” Then on the Customer Portal home page, select “Forgot Your Password?” Answer the security question, then reset your password on the next screen. (View detailed instructions)

Email CustomerPortal@cmag.com with any questions regarding your account. If you have a question or encounter an issue in processing a payment, call the Secure Payment Center at 866-509-0021.